Letting agents must now offer tenants a redress scheme

Lettings agents have taken the private rented sector a step along the road to regulation of the industry that many tenants and politicians have been demanding. Since 1 October it has been compulsory for letting agents in England to join one of three redress schemes designed to give tenants somewhere to complain about discrimination, unexpected fees, missing deposits and the myriad of other disputes that have been hur
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