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Case Studies

A Furniture Store

What was the problem? We were contacted by a small family retail furniture store, who were celebrating their 130th anniversary, following a recommendation from another client, an accountant. They had a small problem with a customer who had given them a cheque that had not been honoured. The customer came up with many different excuses as to why this had happened and subsequently, were then not responding to emails or
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An Accountant

What was the problem? We were recommended to an accountant who had a debt outstanding of £1,700 dating back to 2016. The debtor made metal signs and other metal products and worked from a premises where he lived in a flat above the workshop. The debtor had been making occasional payments since then, but had failed to pay anything for two years and was now not responding to our Client’s communications. How did S J Col
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An Embroidery Company

What was the problem? We were contacted by an embroidery company regarding an unpaid account that was owed to them by a Restaurant for shirts supplied with their logo embroidered on them. How did SJ Collections help? We wrote to them and received a threatening email stating if we issue proceedings, they would counter claim and include us as a Defendant. After I had a meeting with the Client and been supplied us with
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An Exhibition Organiser

What was the problem? We were contacted in March 2019 by a Client we had previously acted for in the past, successfully in collecting over £2,000. Our Client organises and installs units for exhibitions.  In this case, the installation was for a couture fashion designer, who owed in excess of £9,600. The debtor was disputing part of the debt, and had not attempted to contact our Client for clarification. How did S J
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A retail store

What was the problem? We were recommended to a small family retail furniture store, who were celebrating their 130th anniversary. They had a problem with a customer who had given them a cheque that was not honoured. The customer had many different excuses as to why this had happened and then started not responding to emails or telephone calls. Consequently, the store contacted us for help. How did S J Collections hel
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A letting agent

What was the problem? The client is a Managing Agent for many prestigious properties and has been a client since 2005.  Since then, we have acted for them whenever they have a problem, property related or not. In this particular issue we were contacted in March 2019, regarding their franking machine contract, the early cancellation by the supplier of the machine to another company and payment regarding early contract
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A court error

What was the problem? We acted for a Hire company that franchised their business to franchisees.  These franchisees then added the name of the area to the name of the franchised company, which when incorporated formed the new company.  In this particular case, a franchisee owed money and ceased trading after we had issued legal proceedings and entered Judgment.  However, the Court had inadvertently omitted the area i
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A Funeral Director versus the Crown

What was the problem? A firm of Funeral Directors contacted us regarding an outstanding account due from a funeral for a lady who died, leaving no next of kin and intestate. The deceased’s bank was the Executor of the lady’s estate.  They had subsequently sold her house and paid the money to the Treasury. How did SJ Collections help? We undertook intensive investigatory work and entered into much correspo
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A Services Support Company

What was the problem? We were instructed to write to a Managing Agent of several properties by a Services Support company regarding several accounts that had been outstanding for several months. The Agent was not responding to emails or returning calls. How did SJ Collections help? We sent one letter and the Agent contacted our Client to make arrangements for settling the debt, which totalled over £40,000. However, h
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